PRIVACY POLICY

 

EFFECTIVE: 01 MAY 2020

Salunabis is an e-commerce shop specialising in hemp-based health and skincare products, which have been grown and produced in Switzerland. This policy aims to disclose how we collect and process your data when you interact with our website https://salunabis.com, sign up for our newsletter, make a purchase or participate in promotions and competitions. We are dedicated to ensuring that your data is protected and processed responsibly and transparently. 

Our website is intended for anyone 18 years and above, and we do not knowingly collect data from children. 

1. GENERAL

Welcome to Salunabis´ webshop, trading name of:

Salunabis Labs SL

CIF: B67619577

Address: Paseo de Gracia 95 5-1

Email: support@salunabis.com

Website: https://salunabis.com

Salunabis guarantees compliance with current regulations on the protection of personal data, reflected in Organic Law 3/2018, of December 5, Protection of Personal Data and Guarantee of Digital Rights ( LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons (GDPR).

The use of our website implies acceptance of this Privacy Policy as well as the conditions included in our Terms and Conditions.

2. PRINCIPLES APPLIED IN DATA PROCESSING

In the treatment of your personal data, Salunabis will apply the following principles that comply with the requirements of the new General Data Protection Regulation (GDPR):

  • Principle of legality, loyalty and transparency: Salunabis will always require consent for the processing of personal data, which may be for one or more specific purposes about which Salunabis will previously inform the User with absolute transparency.
  • Principle of minimization of data: Salunabis will request only the data strictly necessary for the purpose or purposes requested.
  • Principle of limitation of the conservation period: Salunabis will keep the personal data collected for the time strictly necessary for the purpose or purposes of the treatment. 
  • In the case of subscriptions, Salunabis will periodically review the lists and eliminate those inactive records for a considerable time.
  • Principle of integrity and confidentiality: The personal data collected will be treated in such a way that its security, confidentiality and integrity is guaranteed.
  • Salunabis takes the necessary precautions to prevent unauthorized access or improper use of the data of its users by third parties.

3. OBTAINING PERSONAL DATA

In order to browse https://salunabis.com it is not necessary that you provide any personal data.

The cases in which you do provide your personal data are the following:

  • When buying a product or contracting a service.
  • By registering in a subscription form or a newsletter that Salunabis manages with MailChimp.

4. RIGHTS

Salunabis informs you that you have the right to:

  • Request access to stored data.
  • Request a rectification or cancellation.
  • Request the limitation of your treatment.
  • Oppose treatment.

You cannot exercise the right to data portability.

The exercise of these rights is personal and therefore must be exercised directly by the interested party, requesting it directly from Salunabis, which means that any client, subscriber or collaborator who has provided their data at any time, can contact Salunabis and request information about the data it has stored and how it has been obtained, request the rectification thereof, oppose the treatment, limit its use or request the cancellation of such data in the files of Salunabis.

To exercise your rights of access, rectification, cancellation and opposition, send an email to support@salunabis.com.

You have the right to effective judicial protection and to file a claim with the supervisory authority, in this case, the Spanish Agency for Data Protection, if you consider that the processing of personal data that concerns you violates the Regulation.

5. PURPOSE OF THE PROCESSING OF PERSONAL DATA

When you connect to the website to send an email to Salunabis, subscribe to their newsletter, buy a product or make a contract, you are providing personal information for which Salunabis is in charge. This information may include personal data such as your IP address, name and surname, physical address, email address, telephone number, and other information. By providing this information, you consent to your information being collected, used, managed and stored by Salunabis, only as described in the Terms and Conditions and in this Privacy Policy.

The personal data and the purpose of the treatment by Salunabis is different according to the information capture system:

  • Forms for contracting products or services: Salunabis requests personal data, which may include: name and surname, identity document (tax identification number, foreigner identification number, passport or residence permit), email address, postal address, telephone number and payment data (payment methods or bank details) in order to maintain a business relationship with the User, send orders, provide contracted services and to perform billing and collection of the contracted products or services.
  • Content subscription forms: Salunabis requests the following personal information: name and surname, email address, telephone number and address of a website to manage the subscription list, send newsletters, promotions and special offers.

The personal data provided to Salunabis will be located on the servers of:

Shopify.com for purchases

Mailchimp.com for newsletter subscriptions

Hubspot.com for purchases and newsletter subscriptions

There are other purposes for which Salunabis processes personal data:

  • To guarantee compliance with the conditions contained in the Legal Notice and in the applicable law. This may include the development of tools and algorithms that help this website to ensure the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • To analyse user navigation. Salunabis collects other non-identifying data that is obtained through the use of cookies that are downloaded to the User's computer when browsing the Website whose characteristics and purpose are detailed in our Cookies Policy Page.
  • To manage social networks. Salunabis has a presence on social networks. If you become a follower on Salunabis' social networks, the treatment of personal data will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the appropriate social network in each case and that you have previously accepted.

You can check the privacy policies of the main social networks on these links:

Facebook

Linkedin

Youtube

Instagram

Salunabis will process your personal data in order to correctly manage their presence on the social network, inform you of their activities, products or services, as well as for any other purpose that the regulations of social networks allow.

In no case will Salunabis use the profiles of followers on social networks to send advertising individually.

6. SECURITY OF PERSONAL DATA

To protect your personal data, Salunabis takes all reasonable precautions and follows the best practices in the industry to avoid its loss, misuse, improper access, disclosure, alteration or destruction of the same.

The website is hosted by Shopify. The security of the data is guaranteed, since they take all the necessary security measures for it. You can check Shopify´s Privacy Policy for more information.

Salunabis informs the User that their personal data will not be transferred to third-party organisations, with the exception that said transfer of data is covered by a legal obligation or when the provision of a service implies the need for a contractual relationship with a treatment manager. In the latter case, the transfer of data to the third party will only be carried out when Salunabis has the expressed consent of the User.

However, in some cases collaborations can be made with other professionals, in those cases, consent will be required from the User informing about the identity of the collaborator and the purpose of the collaboration. It will always be carried out with the strictest security standards.

7. CONTENT FROM OTHER WEBSITES

The pages of this website may include embedded content (for example, videos, images, articles, etc.). The embedded content of other websites behaves in exactly the same way as if you had visited the other website. 

These websites may collect data about you, use cookies, embed an additional third-party tracking code, and monitor your interaction using this code.

8. COOKIES POLICY

For this website to function properly you need to use cookies, which is information that is stored in your web browser.

On our Cookies Policy Page you can consult all the information regarding the collection policy, the purpose and the treatment of cookies.

9. LEGITIMATION FOR DATA PROCESSING

The legal basis for the treatment of your data is: consent.

To contact Salunabis, subscribe to a newsletter or make comments on this website you have to accept this Privacy Policy.

10. CATEGORIES OF PERSONAL DATA

The categories of personal data that Salunabis processes are:

  • Identifying data.
  • Specially protected categories of data are not processed.
  • Retention of personal data

The personal data you provide to Salunabis will be kept for the time strictly necessary for the purpose or purposes of the treatment until you request its deletion.

11. RECIPIENTS OF PERSONAL DATA

  • Mailchimp The Rocket Science Group LLC d / b / a, domiciled in the USA.

More information at: https://mailchimp.com

The Rocket Science Group LLC d / b / a processes the data in order to provide its email marketing services to Salunabis.

  • Google Analytics is a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States ("Google").
  • Google Analytics uses "cookies", which are text files located on your computer, to help Salunabis analyze how Users use the website. The information generated by the cookie about the use of the website (including the IP address) will be directly transmitted and filed by Google on servers in the United States.

More information at: https://analytics.google.com

  • Google AdSense is a set of advertising services provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States ("Google").

AdSense uses cookies to improve advertising, segment it based on content that is relevant to users, and improve campaign performance reports.

More information at: https://www.google.com/adsense

  • Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. Shopify Inc., 150 Elgin Street, Suite 800, Ottawa, Ontario, K2P 1L4.
  • If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

The Google Privacy Policy page explains how Google manages privacy with regard to the use of cookies and other information.

You can also see a list of the types of cookies that Google and its collaborators use and all the information related to the use they make of advertising cookies. 

12. WEB NAVIGATION

When browsing https://salunabis.com, non-identifying data can be collected, which may include, the IP address, geolocation, a record of how the services and sites are used, browsing habits and other data that cannot be used to identify you.

The Website uses the following third-party analytics services:

  • Google Analytics.
  • Google AdSense.

Salunabis uses the information obtained to obtain statistical data, analyse trends, administer the site, study navigation patterns and to collect demographic information.

Salunabis is not responsible for the treatment of personal data made by web pages that you can access through the different links on the website.

13. ACCURACY AND VERACITY OF PERSONAL DATA

You agree that the information provided to Salunabis is correct, complete, exact and current, as well as keeping it duly updated.

As a user of the website, you are solely responsible for the veracity and correctness of the data sent to the website, exonerating Salunabis from any responsibility in this regard.

14. ACCEPTANCE AND CONSENT

As a user of the website, you declare to have been informed of the conditions on the protection of personal data, you accept and consent to the treatment thereof by Salunabis in the manner and for the purposes indicated in this Privacy Policy.

15. REVOCABILITY

To exercise your rights of access, rectification, cancellation and opposition, send an email to support@salunabis.com.

The exercise of these rights does not include any data that Salunabis is obliged to keep for administrative, legal or security purposes.

16. CHANGES IN THE PRIVACY POLICY

Salunabis reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence, as well as industry practices.

These policies will be in force until they are modified by others duly published.